FAQ
How do I get started?
Call us or send us an email, a member of our team will be in touch to setup your account and provide you with support, every step of the way.
Which do I need to install to use Salonize?
Salonize is a web-based solution. It requires an internet connection that is easily available worldwide. There is no need to install any software. All you need is a web browser and you’re done.
How do you give support to me?
We extend our support through email, live chat, phone, online help material and video tutorials.
What are you charge for SMS text message?
Salonize has integrated SMS text messages within our platform and allows the option of sending SMS text messages.
Does Salonize support multi location business?
Yes! Salonize can be used on a per location basis, or on multiple locations
What are your merchant charges?
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Is there any restriction on number of members membership or customers?
As such there is no restriction to have as many members, membership or customer. however, we recommend you to use Enterprise/Branded plan if your members exceed 1000 count.
Can I Operate Salonize from a mobile device on the go?
Salonize is built on latest technology and is completely responsive UI for small to large device like mobile, tablet or desktop. you can operate the system using any device. apart from that, we are able to develops native mobile app to manage some of functions like CRM, Member App and Staff App.
Does the system allow me to create customized package plan for my customers?
The system will provide you flexibility to design your membership and packages and add your plan attributes. You can add as many memberships as you want.
Will my data be private and safe?
We take data security seriously at our system. Our servers are hosted in a world class data center like AWS and Azure, we ensure that our application is always up to date. all our plan includes SSL encryption to keep your data safe.
Is there any
demo or presentation
for Salonize?
Yes, we can provide presentation for the system in our office or online meeting.